Can I change plans later?+
Yes, in place and at any time. Your site, domain and contacts stay exactly as they are. Only the features and the invoice change.
Is there a setup fee or a contract?+
No setup fees, ever. Plans are billed monthly in Canadian dollars and you can cancel any time. If you leave, your export window stays open for 30 days.
When does billing start, and when is my site live?+
Billing starts when Stripe confirms your card, and provisioning starts the same second. Most sites are live on their RealViu subdomain within minutes. Custom domains follow as soon as DNS propagates, typically inside 48 hours.
When does listing search work?+
Once your board or CREA data agreement is approved. We complete the technical part of the application for you. Board timelines vary, and the rest of your site works in the meantime.
What does white labelling cover?+
Your domain and your sending email on every plan. Clients see your brand, not ours. realviu.app never appears in the address bar, in links or in search results.
How are the add-ons billed?+
The AI Assistant ($199 CAD / mo on Growth, or $249 CAD / mo with live property search from the RealViu Data Centre; a brokerage holds one tier or the other) and the Automated AI Lead Engine ($299 CAD / mo on Growth or Dominance AI) can be switched on or off at any time and are billed pro rata alongside your plan. The AI Assistant with property search is included in Dominance AI.
Do I need my own domain?+
No. You launch on a RealViu subdomain within minutes and connect your own domain whenever you are ready.