AI Assistant · Growth add-on, included in Dominance AI

The assistant on your site that searches, values and answers, and never makes it up.

A visitor types a sentence at 11 pm. The assistant finds the townhouses that match, values the one they own, explains how the site works from your own material, and asks for their details only when there is a property to attach them to. It says it is AI, and it never answers from the open internet.

Answers from
Your Knowledge base and your feed
Search
Live listings, from a plain sentence
Valuation
An estimate with comparables
Leads
Written to the CRM, with the listing
How it answers

Three questions, three kinds of answer.

There is no menu and no mode picker. The visitor types, and what comes back depends on what they asked: an explanation from your material, a search, or a valuation.

How do I save a listing?
Open any listing and press the heart in the top corner. Saved homes live under your account, and you can turn a search into an alert from the same page.From: Saving listings and alerts
What can you do?arrow_forwardHow do alerts work?arrow_forward

A help answer. Retrieved from your Knowledge base and the built-in guide to the site. Word for word by default; with an AI key, written in its own words from that material only.

3 bed condo in Toronto under 900k
Toronto
Condo
3+
$900,000
Search

A search. On the $199 tier the sentence pre-fills the search form, with nothing decided for the visitor. On the $249 tier the results come straight back, as in the frame above.

What's my home worth?
88 Yorkville Ave, Toronto
Condo apartment
2 · 2
Optional
Estimated value$1,540,000Confidence: good. Plenty of similar properties to compare against.

A valuation. The same engine behind your valuation funnel, started from the chat. On the $249 tier the estimate arrives with its comparable sales, gated the way sold data always is.

Neighbourhood answers

What is nearby, and who lives there.

Buyers ask about the street before they ask about the house. On the $249 tier the assistant answers "what is near it" with real places and distances, and every listing page on your site carries the neighbourhood's census picture for the questions that follow.

  • Places with distances. Schools, parks, transit, groceries and clinics around the property, each with how far it is.
  • The census picture. Population, average household income, the age bands, owners against renters, household types and mother tongue, from Statistics Canada's 2021 Census, computed for the neighbourhood rather than the whole city.
  • Same facts for every brokerage. Neighbourhood data is reference data. It is never edited per tenant, so two brokerages describing the same street describe it the same way.
What is near 14 Elderberry?places · within 2 km
schoolAurora Grove Public Schoolelementary0.6 km
parkSheppard's Bush Conservation Areapark0.9 km
trainAurora GO Stationtransit1.7 km
storefrontLongo's Auroragroceries1.2 km
Aurora Grove · neighbourhoodStatistics Canada, 2021 Census
Population9,420
Average household income$168,000
Under 2020–3435–4950–6465+
Own · 61%Rent · 39%

Households: families 68% · living alone 22% · other 10%. Mother tongue: English, Mandarin, Farsi, Russian.

What it will not do

Built to be trusted with your name on it.

A chatbot answering legal and financial questions in a brokerage's name is the failure everyone has seen. The assistant is shaped so that it cannot become one.

menu_bookOnly from your material and your feed

Answers are retrieved from your Knowledge base and the site guide first, and a model, when one is on, may only write from what was retrieved. Nothing comes from the open internet.

smart_toyIt says it is AI, always

The panel carries "Can use AI" at all times, whether a given reply was generated or returned word for word. It never pretends to be a person and never speaks for an agent.

how_to_regDetails asked for once, with a reason

The short form appears only after one named property is in the conversation, and only if you switched it on. The enquiry lands in your CRM attached to that listing.

lockSold data behind the same gate as the rest of the site

Comparable sales and sold prices need a signed-in visitor who has accepted the MLS® terms. The assistant is told why it is locked, and says so in plain words.

speedA spending limit you can see

When RealViu supplies the AI key, your portal shows the month's ceiling and what has been used. When it is reached, the assistant keeps answering from your articles. It never goes quiet.

historyThe visitor's thread is theirs

A conversation stays in the visitor's own browser across tabs and refreshes, expires on its own, and New chat wipes it. Search results and prices are never restored stale.

Where it sitsSite edit → Hero search mode
Knowledge basecheck_circle14 documents publishedPolicies, neighbourhood notes, the answers you give most.
AI answerscheck_circleRealViu key · Active$18.40 of $45.00 this month
Lead form in chatcheck_circleOnAsks after one named property. Off by default.
Property search tiercheck_circle$249 · live search onIncluded with Dominance AI.
Surfaces and controls

In the hero, in the bubble, in your colours.

The assistant is a fifth hero search mode, next to address search, city search and home valuation. Pick it and the home page opens with one wide input; a message expands the conversation inside the hero. On every other page it is the floating bubble, and on a phone it opens as a bottom sheet.

  • Your brand end to end. The panel takes your site's colours and wording, and the greeting can use the visitor's first name when they are signed in.
  • Your material, your call. Upload the Knowledge base it answers from. Without an AI key it returns your articles word for word; with one, yours or RealViu's, it writes from them.
  • Four switches, no code. Hero mode, the lead form, the AI key and the search tier are all set in the brokerage portal and take effect from the next question.
Two tiers, one assistant

$199 answers and values. $249 searches.

Both are add-ons to Growth, switched on or off at any time and billed pro rata alongside your plan. A brokerage holds one or the other, never both. On Dominance AI the assistant, with property search, is included.

AI Assistant
CAD $199 a month on Growth

The customer-facing assistant on your website, answering from your Knowledge base and your feed.

  • checkAnswers from your Knowledge base and the site guide
  • checkListing search through the pre-filled form and your feed
  • checkValuation started from chat, with a confidence label
  • checkEnquiry form on one named property, into the CRM
  • checkHero mode, floating bubble, mobile sheet
  • checkRealViu-supplied AI key with a monthly limit, or your own

Answers word for word without an AI key. It never stops answering.

AI Assistant with property search
CAD $249 a month on Growth

Everything in the $199 tier, plus live listing search, neighbourhood places and valuations from the RealViu Data Centre.

  • checkLive listing search from a plain sentence, with paging
  • checkOne listing answered from its full record
  • checkEstimates with comparable sales, gated by the MLS® terms
  • checkNearby schools, parks, transit and shops with distances
  • checkOut-of-scope questions handed back to your material
  • checkEvery gate of the $199 tier, applied before a request is made

Upgrading swaps the $199 tier for this one. You are never billed for both.

verified_user

Included in Dominance AI. The $999 plan carries the assistant with property search, alongside AI Valuation V2, the marketing centre and the automatic CRM. See the plans

Questions

Before you switch it on.

What does the assistant answer from?

Your Knowledge base, the built-in guide to how the site works, and your listing feed. When an AI key is on, a model may write an answer in its own words, but only from the material that was retrieved for that question. Nothing is answered from the open internet, and a question outside that material gets a plain sentence saying so.

What is the difference between the $199 and $249 tiers?

Both answer from your material, start a valuation and capture an enquiry. The $249 tier adds live property search from a plain sentence, answers about one listing from its full record, estimates with comparable sales, and nearby places with distances, all from the RealViu Data Centre. A brokerage holds one tier or the other, and Dominance AI includes the $249 one.

Does it search real MLS listings?

Yes. On the $249 tier the sentence is turned into a live search of the listings your site is entitled to show, twelve to a page. On the $199 tier the sentence pre-fills the search form, so the visitor sees exactly what will be searched before it runs.

Can a visitor see sold prices or comparable sales?

Only if they are signed in and have accepted the MLS® Terms of Use, the same gate every other sold figure on your site sits behind. For anyone else the sold fields are removed from the response before it leaves our server, and the assistant explains why they are locked.

How does it capture a lead?

When one named property is in the conversation and you have switched the form on, the assistant offers a short form: name, email, phone and an optional note. It is sent to your CRM attached to that listing, so it arrives assigned and with context. A visitor who is only browsing is not asked.

Does it pretend to be a person?

No. The panel says "Can use AI" at all times, and it never speaks as an agent. It hands the visitor to your team through the form or the showing booking rather than impersonating anyone.

What happens when the AI spending limit is reached?

When RealViu supplies the key, your portal shows the month's ceiling and what has been used. At the ceiling the assistant keeps answering from your articles word for word until the month resets. It never goes silent, and you can supply your own key at any time.

Ready when you are

Answers at 11 pm. Leads by 7 am.

Add the assistant to Growth, or start on Dominance AI where it is included. Upload your Knowledge base, pick where it sits, and it answers from your material and your feed the same day.

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